Australia Post - Domestic Delivery

* Shipping time may vary according to Australia Post and Courier time frames and zones  these times do not include order processing time.

* Shipping times will vary depending on your delivery location, it takes less time to deliver to Metro than to rural addresses, please make sure you factor these added times in when placing your order.

We offer international shipping via DHL Express and Australia Post Standard, depending on your location and selection at checkout.

International Shipping Options

• Australia Post Standard
  Estimated delivery times vary by destination.
  View international standard shipping timeframes here:
  https://auspost.com.au/sending/parcels-overseas/standard
  (New Zealand 5–10 business days.)
• DHL Express
  Faster international delivery with estimated transit times varying by destination.
  View DHL Express international shipping timeframes here:
  https://www.dhl.com/content/dam/dhl/local/au/dhl-ecommerce/documents/pdf/au-ecommerce-australia-packet-packet-plus-priority.pdf.coredownload.pdf
  (New Zealand 3–5 business days.)

Please note that delivery timeframes are a guide only and begin from the date your order is dispatched.

International orders may be subject to duties and taxes depending on the destination country.

New Zealand customers receive free shipping on all orders over $250 NZD.

For international orders outside of New Zealand, free shipping thresholds do not apply. Shipping costs are calculated at checkout based on your destination.

Please note taxes and duties may be charged for international orders.

Orders for New Zealand over $1000 NZD will be subject to duties & taxes

All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.

Free shipping is available on all full priced orders over $200 AUD within Australia and over $250 NZD for New Zealand orders. Free shipping is automatically applied at checkout when the order meets the relevant threshold.

Domestic Australian orders are shipped via Australia Post Standard Post. Shipping rates and delivery options for New Zealand orders will be shown at checkout.

This offer does not apply to orders containing sale items. Please note that Mystery Box orders are excluded from all free shipping promotions.